

Any member of your staff who provide general or personal advice (verbal or written) about financial products to retail clients.
There are two types of financial product advice.
| 1. Personal Advice | 2. General Advice |
| Advice given where the provider has considered the objectives, financial situation and needs of a person, or where a reasonable person might be expected to have considered these matters. Personal advice can be directed at a group of people where the group has extremely similar objectives, financial situations and needs. | Advice given that is not considered personal advice. Such advice deals with financial products in general but is not targeted at the specific needs of an individual. Examples include newsletters, product fliers, circulars, and presentations about financial products. General advice can be provided to a specific person or a group of people. |
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| Professionals | |
If you...
...under the Financial Services Reform Act 2001 (FSRA), all individuals who provide personal or general financial product advice to retail customers to meet the minimum training standards as outlined in ASIC Regulatory Guideline 146.
...Financial planners, insurance agents and real estate agents who are diversifying and incorporating RG 146 into their business model so that they can provide investment advice.